We firmly stand behind all the products we offer to our customers. For this very reason we offer a 30-day money back guarantee on all items throughout our website. (Multimedia products (CD-ROMs, DVDS, etc.) can be returned ONLY if unopened.)
Products must be returned within 30 days from their original delivery to be eligible for a refund.
If you need to return an item please email us at: email@example.com and we will contact you within 24-48 hours to give you exact instructions on how to return your product(s). Return instructions differ from product to product, and therefore, we must handle each return on a case-by-case basis.
If you wish to cancel your order, we must be notified by email beforeyour product(s) are shipped. For all other cancellation requests, please refer to the return policy above.
For questions regarding our return policy please contact us at firstname.lastname@example.org
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.